Terms & Privacy

 

Terms of Use

Access to foreo.com

Foreo.com is provided and managed by FOREO AB (trading as FOREO). Any references throughout this website to FOREO / we / us / our, are hence to FOREO AB.

Access to foreo.com is open to the general public and is free of charge, provided you do not choose to make use of our online shop. Your access to this website may be suspended or terminated at any time.

Before using the FOREO website or purchasing any goods online, you should carefully review all the legal information governing your access. By using this website, you agree to comply with these terms, including the privacy policy, and, when you make an online purchase, the purchase info. We reserve the right to modify these terms from time to time at our sole discretion.

Links to / from other websites

FOREO does not, by linking to other websites, or by referring to any third-party information, practices or products of other parties, endorse those websites or products.

Any dealings or transactions arising from links found on this website are between you and the operator of the website in question. FOREO will not be liable for any loss or damages arising out of any dealings or transactions that may occur.

No linking to this website is permitted without prior written authorization from FOREO.

Products

The products on offer through this website are representative of the FOREO collection. Where applicable, FOREO products are protected by patent(s) and / or by registered design(s). The designs and colors of the products shown on this website may be changed at our sole discretion.

Not all products shown on this website are available through all FOREO retailers.

You may not distribute, resell or stock any FOREO products, unless specifically authorized under contract by FOREO to do so.

Online Contract Information

The European Union Directive 2000/31/CE on the subject of electronic commerce states that:

“Placing an order online implies that the client accepts to be engaged in a contract, and that the client unconditionally accepts the prices and descriptions of the items offered for sale, as well as all of the general sales conditions.”

Goods purchased from this website are supplied by FOREO AB (trading as FOREO), a company registered in Sweden, with business registration number 556922-1319 and with offices on Birger Jarlsgatan 22, 114 34 Stockholm, Sweden.

Your placing of an order online represents an offer to purchase goods as indicated by you, but is not binding on us until you have been notified by email that an order is accepted. This means that if goods shown on this website are unavailable, incorrectly priced or otherwise incorrectly described, FOREO shall not be obliged to sell you those goods. A contract shall be deemed entered by both parties when you receive notification that FOREO has confirmed and accepted your order.

In addition to offering our products for sale via this website, our products are sold through select retailers worldwide. Prices on the website will generally reflect the prices offered through our retailers. However, prices on the website may differ to those of a retailer, due to: (i) special offers on the website or from retailers, (ii) individual retailer price strategies, (iii) currency fluctuation. As such, prices cannot be guaranteed and may be changed at our discretion.

Limitation of Liability

This website and its contents are provided on a ‘as is’ and ‘as available’ basis. We make no representations or endorsements of any kind, express or implied, including, but not limited to, warranties of freedom from malicious programs (such as viruses, worms or Trojan horses) or implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, or any other implied warranties arising from related dealings, usage or trade.

We do not warrant that the information contained on this website is accurate or complete, that this site is error-free or that any errors will be corrected. You agree by using this website you are doing so at your sole risk, that you assume full responsibility for all loss of data and / or costs associated with any servicing or repairs of any equipment and / or software that you use in relation to this website. FOREO shall not be responsible or liable for any damages, of any kind, arising out of or caused by your use of this website.

FOREO shall in no event be liable for any direct, indirect, punitive or incidental damages arising out of or in connection with the use, inability to use or performance of the information or products on this website. We shall be under no liability for any delay or failure to deliver products or otherwise meet any obligation put forth here if the delay or failure is in full or in part caused by circumstances beyond FOREO’s reasonable control.

You agree to indemnify and defend FOREO, its affiliates, directors, employees and shareholders from any and all claims, damages, losses and expenses that may arise from your use of the Site or any Content (including User Content), or any of our products or services purchased on the Site, or your breach of these Terms and Conditions. You also agree to indemnify the Indemnified Parties for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Copyright Notice

All content on this website, including text, images, graphics, designs, products and source code are copyright © FOREO AB 2013-2015(FOREO). All rights reserved.

You acknowledge and agree that the material contained within this website is for your private, personal and non-commercial use only. Should you copy any material from this website, you do not obtain any right, title or interest to any such material. You agree not to reproduce (except for your personal use), publish (except for downloadable media or PR materials), transmit, distribute, display, remove, delete, modify or create derivative works from any of the materials contained on this website.

By registering your FOREO product, you hereby agree to receiving e-mail content from FOREO. Your information will never be shared with a third party and the ability to opt-out/unsubscribe is always available.

These restrictions do not apply to downloadable media or PR materials provided for use in the manner specified.

Disputes

With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of Sweden. The Swedish courts are territorially competent to rule on any dispute relating to use of the Website.

 

 

Privacy

Summary

FOREO is committed to and recognizes the importance of protecting the privacy of any and all personal and credit card information you may provide. We operate under strict policies and security measures to protect our customers.
When you sign up with FOREO, register your warranty or use our online shop, you give us your consent to process and use your personal data in accordance with the terms and conditions of this privacy policy.

Information Collected Online

FOREO will collect, through online forms, personal information from website visitors who choose to sign up, register their warranties or use our online shop. If you are under the age of 13, please do not attempt to submit any personal details. FOREO will not collect any personally identifiable information from anyone under the age of 13.

To improve our services and enhance your FOREO experience, certain other information is collected for statistical purposes. This statistical information is not personally identifiable and includes measuring the number of visitors to the various sections of our website and identifying system performance or technical problem areas. The following information is automatically collected about your visit:
If you have used another website to find us, the name of the website from which you have linked to foreo.com.
The name of the domain you use to access the Internet.
The country from which the visit originated.
The browser and OS you use to view web pages. The date and time you visited foreo.com.

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site or in our stores. The types of personal information you may provide to us includes:

  • Contact information (such as name, postal address, email address, and mobile or other phone number)
  • Age and date of birth
  • Gender
  • Username and password
  • Payment information (such as your payment card number, expiration date, delivery address, and billing address)
  • Your skincare concerns
  • Contact information for friends or other people you would like us to contact
  • Content you provide (such as photographs, videos, reviews, articles and comments)
  • Information provided to us by social networks or mobile applications when you visit our social media platforms or use one of our social networking or mobile applications (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page, or your geo-location details when using one of our mobile applications)

Cookies

foreo.com utilizes cookies for statistical purposes, to ascertain which pages are visited and how often and to enhance your online experience upon your return.

The majority of web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, access ‘help’ on your web browser or use the user manual that came with your browser software. However, please bear in mind that your visit to foreo.com will be significantly enhanced if cookies are not disabled. For more information about cookies, please visit www.allaboutcookies.org.

How FOREO uses the information you provide

If you choose to sign up or register your warranty, thus providing us with your personal information, we will enter this information into our customer database. The information will be used to administer, simplify and improve our online services to you, and to process any orders you place with our online shop.

We will email you FOREO info, offers and news only if you give us authorization by ticking ‘yes’ when signing up or registering.

We may use the information you provide to:

  • Send you promotional materials or other communications
  • Provide services to you
  • Process your payment and/or gift card transactions
  • Create and manage your online account
  • Respond to your inquiries
  • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
  • Operate and communicate with you about our social networking or mobile applications
  • Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
  • Comply with applicable legal requirements, relevant industry standards and our policies
  • We also may use the information in other ways for which we provide specific notice at the time of collection.

Policy on Third-Party Information

To protect privacy, any and all third-party information you provide after clicking on ‘Tell a friend’ will be deleted from our system immediately after our email has been sent.

Will my information be shared with others?

In order to fulfill online purchase deliveries and maintain our website, FOREO contracts with selected third parties. These third parties may process your personal information under strict contractual confidentiality agreements, for the purpose of assisting FOREO in providing a quality online service.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Otherwise, FOREO will never disclose, sell or transfer any personal information (names, addresses, email addresses, etc.) provided by our clients to a third party, except as might be required by law.