All your questions about UFO….Answered!
FOREO knows that lying motionless for 20 minutes under cold, wet sheets of paper is certainly not the best we can do, and that’s why UFO is the best new beauty-tech to hit the shelves!
With UFO’s life-changing technology, this device puts you on the fast track to flawless skin by turning a 20-minute treatment into a 90-second treat. With better facial coverage and deeper penetration of mask essence, UFO features Hyper-Infusion Technology and RGB LED light therapy to give you a professional-level skin treatment at home or on the go. What’s more, UFO has app-enabled treatment routines designed to activate the essential ingredients in the mask formulas.
With all of this mind-blowing information in your head, you may be wondering how this spectacular technology actually works. No stress, we’re here to give you all the nitty gritty details.
Contents
Hows Does UFO Work?
Using UFO is simple. All you need to do is secure the UFO-Activated Mask to your device, turn it on, and glide it around your face for a complete smart facial treatment in seconds.
What is Hyper-Infusion Technology?
Hyper-Infusion Technology is the combination of Thermo-Therapy (heating), Cryo-Therapy (cooling), LED lights and T-Sonic pulsations that work together to boost the effects of each face mask while offering deeper dermal absorption and a gentle facial massage.
Is Each Treatment the Same?
No, each treatment corresponds to a different face mask. And each treatment is specifically designed to bring out the very best ingredients and infuse them deeper into your skin. Furthermore, you can manually control all the incredible tech features and customize your facials as much as you like.
How Long Does One Treatment Take?
Saving you lots of time and energy, each treatment lasts under 2 minutes.
Do I Need To Wash The Mask Off After The Treatment?
Similar to a traditional sheet mask, you don’t need to wash off the formula after use. Hyper-Infusion Technology is specifically engineered to help mask serum absorb deeper into the skin, faster. After the treatment, you can simply massage any remaining essence into your skin.
Can I Reuse The UFO-Activated Mask?
Each individual UFO-Activated Mask is intended for single-use only. After finishing your smart mask treatment, simply throw away the UFO-Activated Mask, wash the device, and you’re ready for your next treatment.
How often should you use the FOREO UFO mask a week?
Hi, Linda, for all the additional inquiries please contact our Customer care team!
Hi!
Can I use my UFO while nursing? Thank you!
Mayca Sanlés
Hi Mayca, great question! Yes, you can use your UFO while nursing, however please note that, as regular, you can only use it on your face.
Are there expiration dates on the mask?
Hi Theresa! Yes, you will see it on the bottom of the backside of the mask.
How often should you use the UFO mask per day and per week?
Hello Ruby, please note that we recommend using your UFO no more than twice a day, which is 14 times a week.
Hi, should I wash my face after the use of a mask? If no, should i apply the serum on my face right after I’m done with the mask?
Hi Balkis! Aww no the best bit is to leave the serum on the skin so the active ingredients can sink into the skin and work their magic. If there is too much serum left then why not use that on your neck and chest area so they can benefit!
Should the face mask be used daily or once a week?
Hi Jayda, Our face masks are designed for every occasion and we have some that are designed for every day and night! Please check out the wide selection that we have on foreo.com
Is it okay to use it if I have vitiligo? I just have it in my hands at the moment
Hi Ana, with all skin conditions we recommend that you speak to a dermatologist before using our products for the first time. I hope that helps :)
Hi, can I use my own moisturiser or sleeping mask after I’m done with the UFO treatment?
Dear Andrea, After the UFO Mask treatment of course you can use your own moisturizer but if you thinking of another mask treatment as mentioned with the Sleeping Mask then please be cautious to not overload your skin as too many treatments at the same time may cause sensitivity. Hope that helps :)
Hi, may I use UFO’s light treatment with any other skin product to enhance it apart from the specific UFO sheet masks?
Hey, We wouldn’t recommend this as the masks are designed to withstand the heat treatments and not impair the active ingredients. Therefore any other sheets or ingredients we could not guarentee good results or safe use. I hope this helps.
How often should I do the ufo treatment. daily 2x a week?
Hi Luz, We do have masks that are specifically designed to be used on a daily use like Make my Day or Call it a Night which are great to add in your daily skin routine. :) You can check out our full range on Foreo.com :)
Hi, I wonder after I used the FOREO mask at night . I can still apply my acne prescription which I suppose to use every night?
Hi Zoey, with any prescription creams with active ingredients we would recommend you speak to your dermatologist about this so they can recommend if its suitable for you.
Hi, is this safe to use while on Accutane? thanks
Hi Luna, I would recommend that you contact your dermatologist regarding the use of our products and medicated topic creams to see if they are suitable for your skin and not to cause any reactions or further sensitize your skin. I hope this helps and if you need further information please feel free to get in contact with our Customer Care Team.
I wonder if I can still use my masks even it expired. I just bought bunch of masks from foreo website and sephora. They’re all expire on February 2021
Hi Tee! We recommend that you use the masks as you intended and when you come close to the expiry date to get in touch with customer care at foreo.com :)
Hi! After i used daily mask in the morning do I need to clean my face before apply sunscreen?
Hi Ruby, The solution can be left to be absorbed into your skin but if you find it too much you can rinse off then apply your sunscreen. Hope this helps!
Is it better for the ufo to be heated or cooled?
Hi Annie, The UFO has preset mask Treatments that use a wide range of LED lights as well as the warming and cooling to help deliver an effective treatment but you can use the UFO in Smart settings and make your own personalised treatment. If you want more information on the benefits of the UFO to help you out then please feel free to contact our Customer Care Team on FOREO.COM who can outline these a little more for you so you can get the best out of your UFO :)
Received both masks as samples when I bought a Foreo Luna but I don’t have a ufo. Can I still use them? How?
Dear Bethany, You certainly can :) you can massage the mask over freshly cleaned skin and then allow the Serum to be fully absorbed so you can enjoy the benefits of what the UFO Masks have to offer!
Hi, how would i use the ufo, if I wanted to incorporate the bear into my nightly routine aswell- would I use the ufo first and use the bear on top of the excess mask? Or vice versa, use bear first with a serum then ufo mask?
Dear Sabiha, Thank you for your post and we are happy to hear that you have two great devices! We would recommend using the BEAR first and if you are using SERUM SERUM SERUM to not worry about washing it off as you can then go straight to the UFO for your AM or PM treatment. We would recommend using the BEAR only once a day either AM or PM and the UFO you can use twice a day.
Hi – I have both the UFO and the Bear. Can both be used in my daily routine (night and day)? If yes, do I use the Bear first, then rince my face, then us the UFO day or night mask?
Dear Cari, Thank you for your post and we are happy to hear that you have two great devices! We would recommend using the BEAR first and if you are using SERUM SERUM SERUM to not worry about washing it off as you can then go straight to the UFO for your AM or PM treatment. We would recommend using the BEAR only once in a day either AM or PM and the UFO you can use twice a day. :)
Hi, can I use the same mask for ufo and ufo mini?
Hi there! Please note that all of the UFO-activated masks can be used with your UFO and UFO 2 devices. However, because it is not equipped with Cryo-Therapy, UFO mini is not compatible with all UFO Activated Mask formulas. Hope this helps!
I bought Luna3 and think was supposed to get free masks with the purchase but never received them.
Dear Neha, thank you for your comment. We are sad to hear that you haven’t received the free masks as promised. Don’t worry, please contact us at customercare@foreo.com and elaborate on your situation in more detail. Rest assured that our customer care agents will be ready to thoroughly assist you with your inquiry. Have a great week! Best regards :)