LUNA™ facial cleansing brush, FOREO’s timeless classic, is a revolutionary device that not only removes 99% of dirt, oil, and makeup residue but also firms and depuffs your face.
One of the remarkable things about the device is that its maintenance can not be simpler than it is.
Today, we’re bringing you guidelines on how to show a little TLC to your facial cleanser, and that goes for the entire range: from our first generation of LUNA™s to our latest LUNA™ 4.
We also wanted to let you know that as a special treat for our readers, this Mother’s Day we’re offering 30% off on all FOREO devices with the code MOM30. The promotion is valid until May 12, 2024.
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Low Maintenance Superstar of Beauty-Tech World
LUNA™ is a one-time investment, and its benefits justify the price. One of the remarkable things about FOREO’s most popular device is that its maintenance is something you will not even notice you’re doing.
However, we have put down a few important yet straightforward tips on keeping your device in tip-top shape. The steps are easy: keep your LUNA™ clean and dry while not using it, and choose the right cleanser while using it.
Keep Your LUNA™ Clean
LUNA™ devices are made of ultra-hygienic food-grade silicone that is bacteria-resistant. It is also 100% waterproof, free of BPA and phthalates, easy to clean, and non-porous to prevent bacteria buildup. The silicone touchpoints are so soft and smooth that they’re suitable for all skin types.
Made entirely of ultra-hygienic silicone, your LUNA™ doesn’t require much in terms of cleaning. To keep the device in the best condition and for it to last for years, the recommendation is to clean it after use. Wash the brush surface with water and soap, then rinse with warm water. Avoid using clay-based, silicone-based, or grainy cleansers, exfoliators, or scrubs, as they may damage the device’s soft silicone touchpoints. Pat dry with a lint-free cloth or towel. For the ultimate no-fuss clean, you can give your LUNA™ a few spritzes of FOREO’s silicone cleaning spray to help extend the life of the silicone. After the use of spray, you should rinse the device with warm water.
You should never use cleaning products containing alcohol, petrol, or acetone, as they may irritate the skin and damage the silicone.
Keep Your LUNA™ Dry
In addition to being bacteria-resistant, silicone is quick-drying. But you can help things along – once it’s clean, simply pat LUNA™ dry with a lint-free cloth or towel.
When you don’t use your device, put it away from the surfaces that get wet or humid. Don’t forget, if you want your LUNA™ to live long and prosper, please ensure it stays on a dry surface and in a dry environment to prevent silicone damage or discoloration.
Choose Perfect Complementary Products
Use the Right Cleanser
In the quest to find the perfect cleanser for your skin, one product will leave your skin clean, moisturized, and balanced every day – LUNA™ Micro-Foam Cleanser 2.0. In addition, this product is a perfect fit for your LUNA™ device as it has none of the ingredients that are damaging the soft silicone touchpoints.
Transforming from a silky cream into delicate micro-bubbles, LUNA™ Micro-Foam Cleanser 2.0 gently washes away deep-seated impurities from the face and neck – refreshing and prepping your skin for the day or night ahead.
Discover a Perfect Serum
If you are an owner of LUNA™, which is a two-in-one device (both cleansing and firming), such as LUNA™ 4, then you have a perfect solution to provide maximum comfort and anti-aging benefits for your skin – with SUPERCHARGED™ Serum 2.0. This unique formula is a multipurpose and ideal solution for massage provided by LUNA ™ 4, for microcurrent treatments offered by the strongest and safest microcurrent device in the world, BEAR™ 2, and as a perfect anti-aging serum for daily use.
This luxurious youth-preserving formula combines the power of Hyaluronic Acid, Electrolytes, Ceramides, and Squalane to firm, renew, and replenish skin – leaving you with a timeless radiance. The ultra-soothing formula glides effortlessly over your skin and works seamlessly with LUNA™’s firming massage mode, which improves the serum’s efficiency. The antioxidant power of squalane gives your skin a healthy, youthful look, while Hyaluronic acid locks in moisture to provide you with softer, smoother, and super-hydrated skin.
What makes it unique are clinically proven results:
FOREO SUPERCHARGED™ Serum 2.0 is clinically proven to significantly increase type 1 collagen production – helping to firm skin and reduce the appearance of wrinkles.
FOREO SUPERCHARGED™ Serum 2.0 is also clinically proven to increase skin’s moisture levels after application by 46% after 2 hours, and 55% after 4 hours, showing that this highly hydrating formula continues to increase moisture in the skin over time – to leave skin softer, smoother, and replenished.
How do I replace the batteries on my Foreo Luna Fofo
Hi, Marianne!
Thanks for reaching out!
You just need to unscrew the two little screws on the bottom of your Fofo and remove the lid to uncover the batteries :)
I am really impress with the FOREO LUNA mini 2. Now, I still remember the first time I touched my skin after just one time using it. And let me tell you:
MY SKIN FELT LIKE SOMEONE ELSE’S!! I was really soft, hydrates looked healthier! I have use it for a month now and suddenly, yesterday my FOREO LUNA mini 2 stopped working like it normally would:(( the problem is unexpected. But I contacted the customer service and so far, so good the service is good. I have to be honest: At first, when I was about to send an email for them, I thought I am going to be wait for few days or even few week for them to reply. But surprisingly, I received and email from one of their staff right away in the next day! Really impress!!
Dear Minh, thank you very much for your nice feedback! We are constantly working hard to keep our product and service quality at the highest level :-)
I got eyebrow hair stuck in foreo brush, how can i clean it?
Hello Joe,
Try rinsing it out under running water. If it doesn’t help, gently use a pointy object or tweezers to remove it. Be very careful not to damage the soft silicone.
Hi. I would like to know if I can massage my face using foreo LUNA and the Mineral 89 from Vichy, please. I want to confirm if hyaluronic acid can harm the Foreo silicone, please. Thank you
Hi, Beatriz! Hyaluronic acid should not harm your Foreo :)
I have tried washing my Foreo multiple times with warm water and soap. My foundation is still stuck to the tops of the little messagers. Is there another way of cleaning that is perhaps more intense at removing makeup residue?
Dear Katelyn, you may want to try the FOREO Silicone Cleaning Spray, its fast-acting formula extends durability of your brush by quickly removing dirt, cleanser and makeup residue. In the future, make sure to remove your makeup before cleansing your face with LUNA for best results :)
hello, there are black dirt on my foreo and it won’t disappear, even when I cleaned it with brush cleanser soap and rinsing it out under running water. how can i remove the dirt? thanks
Hi, Hanna! The black dirt you are mentioning might be mold. It may appear if your device is not stored properly, due to the wet environment (bathroom). Always make sure to clean and dry your device after use and store it in a dry place. Please contact FOREO Customer Care for more information.
hanna,
I would try baby bottle sterilizing tablets or denture cleaner tablets to kill the mold.
How can I remove the mould on my foreo?
Hi, Audrielle! Could you please send us an email to customercare@foreo.com? Our team will help you further :)
hi! ive received my foreo recently and i realised that the bristles on mine were not as soft as the other one i bought for my mom. why is that so? and how can i softens the bristles?
Hi Aina, it depends on which device you have. Different devices have different designs depending on the skin type. If you wish to exchange your device send an email to customercare@foreo.com and they will help you. :)
My foundation has stained my fofo. I’ve tried many cleansers to get the foundation off and nothing works. Anything you can suggest?
We recommend our Silicon cleaning Spray => https://www.foreo.com/silicone-cleaning-spray?v=1145
If you still experience the same issue please write an email to customercare@foreo.com and our customer care team will help you in no time. :)
My facial cleanser is a clay. I prefer to continue using it as it has worked miracles with my skin! How bad is it to use clays with my Foreo?
Please note that we recommend not to use any cleansers that are oil-based, clay-based, or have exfoliated. This could possibly cause damage to the silicone of the device.
I seem to have got a couple of small tiny specs of black mould on my Foreo Luna mini 2. I tried cleaning it in warm running water with a mild soap and soft toothbrush. But that didn’t help. What’s the best way to remove it
Oh, we are so sorry to hear this! You can always try using our Silicon cleaning spray (https://www.foreo.com/silicone-cleaning-spray?v=1145). If that doesn’t help please send an email to customercare@foreo.com and they will find a solution for you.
Foreo is said to be bacteria resistant and yet overnight my foreo luna got two dark spots in the face washer side, which i later learned to be molds. Two months, using it daily, and yet molds just suddenly appeared. Silicon spray would be another expense to an already expensive device. Its not even covered by the warranty.
Hello Sandy, we are truly puzzled to hear this! Don’t worry, we always have a solution. Please send an email to customercare@foreo.com and you’ll receive assistance in no time. :)
Hi, I
I use the Foreo luna for sensitive skin and I’ve been noticing a kind of stain within the bristles. Can I use a clean toothbrush and facial cleanser to gently brush into the bristles to remove any dead skin or other stuff that might be accumulated?
Thanks!
Sorry to hear this Beatriz. Yes, you can try cleaning your device with our Silicone Cleaning Spray in combination with an old toothbrush and apply force while scrubbing in between the bristles.
How often should the silicone spray be used to clean the device?
Please note that you can clean your device with the silicon spray after each use.
I replaced the batteries of my foreo Luna and it now it only goes for one part of my face then turns off. Why is this?
Please send an email to customercare@foreo.com for further assistance.
Hi, I have Luna 3, Luna Mini 2 and Play Plus. My facial cleanse if Luxe Organics AHA BHA Miracle Solution. Is it safe to use with the Foreo Devices? This is the only cleanser that calms my combination skin with occasional cystic acne due to pcos. I also alternate it with Origins Cheek and Balance. Can I use both cleansers with my devices? My Play Plus has a weird noise and it’s only one year old and a lot of times it won’t turn off. Looking forward to your response.
Hi Olivia, I would kindly ask you to check the ingredients of your cleansers and make sure they are not oil-based, clay-based, or have exfoliated. This could possibly cause damage to the silicone of the device. Regarding your Luna Play Plus please change the batteries and if that does not help send an email to customercare@foreo.com for further assistance.
Hi there,
Do I have to cover the charging port every time I clean my Foreo Luna 3 under water?
Thanks.
Please note that Luna 3 is waterproof including the charging port. However, please note that we do not recommend submerging your device.
There seems to be some brow/eyelash hairs stuck in the bristles of my Foreo Luna. What is the best way to remove them?
Hi Lam, you can always try with tweezers.
When I received my Foreo Luna play plus, it had a strong smell of rubber. What can I do to remove that smell?
Hello Arianne, this is indeed strange as it’s not supposed to happen. Please send an email to customercare@foreo.com.