Your account will show that your order is “completed” once your order is confirmed and verified. When the order is shipped, you will be emailed a tracking number that you can use to track your package on the website of the shipping company. 

Please be aware that orders made outside the USA, Australia, EU countries, United Kingdom, Turkey and Mexico may be subject to additional import tax and duty once the order reaches its designated country. As FOREO has no control over these charges, you must bear the cost of any additional import taxes and duty fees.

To safeguard your security, FOREO does not store any credit card details. If you are uncomfortable with providing your credit card details online, please fill in the Help Desk form and we will offer an alternative payment method.

Online purchases will be charged to your credit card when you submit your order. However, the transaction will only be put through once we have verified your card details, received credit authorization and confirmed the availability of stock. You will be notified by email if for any reason we are unable to complete your order.